EMERGENCY REPAIRS

Emergency Contacts

In the event of a life-threatening emergency, please call 000 immediately.

For police non-emergency matters, contact Policelink on 131 444.

For emergency property repairs, please contact your property manager directly. If they are unavailable, please leave a detailed message including your name, property address and the nature of the repair — and we'll get back to you as soon as possible.

GENERAL & COMMUNITY EMERGENCIES – 24 HOURS

Triple Zero 000
Queensland Police Service Gladstone 4971 3222
State Emergency Service (Community assistance in times of disaster, including temporary roof repairs) 13 25 00
Rockhampton Regional Council
(Assistance with burst water mains and council emergencies)
4932 9000
Gladstone Regional Council (Assistance with burst water mains and council emergencies) 4979 1134
Ergon Energy (Electricity network breakdowns and emergencies) 13 16 70

SMOKE ALARM EMERGENCIES – ON CALL
ELECTRICAL EMERGENCIES – ON CALL / AFTER HOURS

Rockhampton and Yeppoon - O1 Electrical 0427 005 459
Gladstone Region - Braggy's Electrical 0477 408 416
Moura Region - Norm Trownsend 0427 792 316

PLUMBING EMERGENCIES – ON CALL / AFTER HOURS

Rockhampton and Yeppoon - Ineed Plumbing and Gas 0488 060 499
Gladstone - Gibson Plumbing & Roofing 0438 729 903

WHAT ARE EMERGENCY REPAIRS?

Emergency repairs are:
a burst water service or a serious water service leak
a blocked or broken toilet
a serious roof leak
a gas leak
a dangerous electrical fault
flooding or serious flood damage
serious storm, fire or impact damage
a failure or breakdown of the gas, electricity or water supply
a failure or breakdown of an essential service or appliance on the premises for hot water, cooking or heating
a fault or damage that makes the premises unsafe or insecure (this includes smoke alarms)
a fault or damage likely to injure a person, damage property or unduly inconvenience a tenant
a serious fault in a staircase, lift or other common area of the premises that unduly inconveniences a tenant in gaining access to, or using, the premises.

Got questions? Enquiries?

If you have any questions or enquiries about our real estate services, please do not hesitate to contact us. Our friendly team of experienced professionals are available to answer any questions you may have. You can reach us by phone, email, live chat or through our online contact form.

CENTRAL QUEENSLAND

83 Bolsover Street,
Rockhampton, QLD 4700

Mon - Thur: 8.30am - 5.00pm

Fri: 8.30am - 3.00pm

Phone: 07 4926 3159

After Hours: By Appointment

Email: support@elitere.com.au

BANANA SHIRE

Mobile office

By appointment only

Mon - Thur: 8.30am - 5.00pm

Fri: 8.30am - 3.00pm