OUR PEOPLE
OUR DIRECTOR
Elizabeth is a fast-rising star in the world of Property Management. With over two decades of experience under her belt, Elizabeth began Elite Real Estate to meet the need for an agency with a personal touch, built on relationships.
Recognised nationally for her excellence in building a property management business, and with three accredited Business Development Manager of the Year Awards in 2014/2015, Elizabeth brings a wealth of experience to Elite Real Estate.
Elizabeth has a passion for property and the drive to see property owners in CQ well looked after. With her regular property market updates, Elizabeth keeps her finger on the pulse of the Central Queensland Real Estate Market, and Elite clients benefit from this knowledge.
Elizabeth is backed by full REIQ accreditation and membership.
Elizabeth Hood
PRINCIPAL & DIRECTOR
MEET THE TEAM
Sharni Simpson
ASSOCIATE DIRECTOR
Sharni has been part of Elite since 2018 and brings over 7 years of experience in the Real Estate industry. Starting out in property management, she has developed a well-rounded career that now includes sales, leadership, and overseeing the day-to-day running of the team. Sharni’s focus has always been on people - building trust with clients and creating a supportive environment for staff and her role as Associate Director allows her to continue doing both with care and commitment.
Michaela Aranca
ACCOUNTS MANAGER &
GENERAL OFFICE ADMINISTRATOR
Michaela is an incredible asset to our Elite family. Behind every Principal is a life-saving assistant and Michaela is exactly that. Efficient and well-organised, she assists Elizabeth with anything and everything. From day-to-day operations, to scheduling and system implementation - she is ready to assist in whatever way possible. Her positive attitude, out-of-the-box thinking and solutions based approach has made such a difference to all that we do at Elite.
Jessica Bennett
SALES ASSOCIATE
With a sharp eye for detail and a love for helping people find their perfect homes, Jessica brings a unique mix of organization, creativity, and a touch of fun to real estate. Coming from a background in practice management (aka keeping things running smoothly and making sense of endless policies and procedures), she knows how to handle the details so clients can focus on the exciting part—finding their dream home!
When not negotiating deals or scouting the best properties, you’ll find Jess dedicating time to Walk N Talk Collective, organizing events for a great cause, or spending quality time with her dogs—who, if they had their way, would be running every open home. With a friendly, down-to-earth approach and just the right amount of humor, Jessica will make the whole process stress-free and even an enjoyable experience
Melissa Newman
SENIOR PROPERTY MANAGER
I have lived in the Rockhampton region in addition of 15 years and I am proud to call this place home! I know the area well, and love the City, however secretly, I have a soft spot for the Country.
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I commenced my journey with Elite Real Estate in December 2019 and have loved both the work I do, and the Team I am a part of.
My passion is to help our clients achieve their dreams! Life is full of seasons and each season brings a different purpose. With over a decade of local experience, my deep connection to the Rockhampton region enables me to offer insights that go beyond property management, ensuring clients receive personalised guidance tailored to their unique preferences and aspirations. As I continue my journey with Elite Real Estate, I'm driven to combine my local expertise with a commitment to exceptional service, making every property journey a remarkable and fulfilling one for those I have the privilege to assist.
Helen Bateman
SENIOR PROPERTY MANAGER
With a passion for people and a dedication to delivering exceptional service, I bring both professionalism and personality to every property I manage. I specialize in creating smooth onboarding experiences for residents and owners alike, ensuring every detail is handled with care and communication remains a top priority. Relationship-building is at the core of my approach & I believe strong connections lead to stronger communities.
Whether I’m coordinating maintenance, managing budgets, or supporting tenants, I strive to create a positive, responsive, and solution-focused environment. Outside of work, you’ll find me with a good book in hand, enjoying a laugh, and always looking for ways to grow both personally and professionally.
My goal is to make property management feel less transactional and more human - because people are always at the heart of what I do.
Emily Bouman
PORTFOLIO MANAGER
At just 24 years old, Emily Bouman has swiftly become an indispensable member of our team since Joining Elite in June 2023. With a solid background in beauty, she seamlessly transitioned into the world of Property Management, earning her certificate and bringing a unique perspective to the role. Emily is not only a testament to adaptability but also exemplifies exceptional attention to detail, a quality that has significantly enhanced our administrative processes.
Her commitment to client satisfaction is unparalleled, showcasing a loyalty that goes beyond expectations. Emily Bouman has hit the ground running, proving to be an asset in our dynamic environment. We look forward to witnessing her continued growth and contributions to our team and clients alike! We are confident that Emily will shine in her new role as Property Manager!
Alexis Kennedy
FIELD OFFICER
Alexis is new to property management and brings a fresh perspective, eagerness to learn, and a genuine passion for the industry. She thrives on being out in the field, building connections with tenants and owners, and ensuring properties are well looked after. With a proactive attitude and strong commitment to growth, Alexis is excited to develop her skills and deliver a high standard of service to every client she works with.
Brooke Hatchman
PROPERTY MANAGER
Brooke commenced her role with Elite as a receptionist in April 2019 and has grown with Elite as it has grown.
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She has a gift for customer service and is exceptional with her phone manner and communication, giving all customers confidence. With her ability to speak calmly, and her inward confidence, Brooke is a favourite when it comes to listening and understanding clients needs.
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Brooke assists with all of our lease renewals, ensuring up to date market comparison reports are provided regularly to clients and that their assets are protected with fixed term leases and maximum yield is guaranteed.
Brooke has a beautiful empathetic nature and her genuine qualities are an enormous asset to our Elite Team.
Courtney Miller
REGIONAL MANAGER
Courtney is a standout Regional Property Manager with a reputation for delivering exceptional customer service and leading with both heart and hustle. With a bright and bubbly personality, she brings warmth and professionalism to every interaction - building strong relationships with tenants, owners, and team members alike.
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Known for her initiative and unwavering "can-do" attitude, Courtney consistently goes the extra mile to ensure properties are well-managed and clients feel confident and cared for. She thrives in fast-paced environments, quickly adapting to challenges and always looking for ways to improve operations, enhance tenant satisfaction, and drive results.
Courtney is a true asset to the property management industry.
Hayley Kluver
RECEPTIONIST
From the moment Hayley Kluver stepped through the doors of Elite Real Estate for her Grade 12 work experience, we knew she was destined for success. With a natural warmth and a sweet, welcoming nature, Hayley instantly makes clients feel at home. A fast learner with an eye for detail, she is always observing and absorbing knowledge from the team around her. Her dedication and passion for real estate are undeniable, and we have no doubt that her journey with Elite is just the beginning of a bright future in the industry.
Brielle Hood
RECEPTIONIST
Professional, approachable, and always ready with a smile, Brielle Hood is stepping confidently into her career in real estate. With a keen eye for detail and a strong work ethic, she plays a vital role in processing rental applications efficiently, ensuring tenants find their perfect home sooner. Eager to learn and grow within the industry, Brielle absorbs knowledge from her team and takes pride in delivering exceptional service. With her polished presentation, she is a valuable asset to Elite Real Estate.
Angel Cruz
PERSONAL ASSISTANT TO SHARNI SIMPSON
Angel began her career in the real estate industry in September 2018. With a background in education as a licensed professional teacher, Angel made a unique transition to real estate, quickly discovering a passion for the field. Her favorite part of the job is supporting property managers in their day-to-day tasks and ensuring that both tenants and property owners enjoy the quality of life they deserve. Outside of work, Angel enjoys cafe hopping on weekends and is an avid reader. Her current favorite book is The Seven Husbands of Evelyn Hugo.
Kristen Arrozal
PERSONAL ASSISTANT TO MELISSA NEWMAN
Kristen began her career in real estate in 2019, starting as a Sales Admin Assistant and later transitioning to Property Manager Assistant. With a Bachelor’s degree in Mathematics, specializing in Computer Science, and recent nursing assistant training, Kristen brings a unique blend of skills to her role. She thrives on engaging with clients, helping them navigate their real estate goals, and ensuring smooth property management. Outside of work, Kristen enjoys cooking, art, and spending time with her family. She loves exploring new restaurants, experimenting with recipes, and values her weekly church visits.